Why Do Websites Need Maintenance?

Published by Mike
on June 19th, 2017

Site owners may be unaware of the maintenance requirements of a modern website and the efforts it takes to support one. Websites built on open source platforms like Drupal and WordPress are made from code written by many different developers. This makes for great efficiency and cost savings, but requires consistent, diligent maintenance for security, stability and performance.

Here’s why maintenance is critical:

Security

It's a harsh reality, but there are bad guys out there who would like to compromise your website and use it for their own purposes. While there is no way to guarantee that your site will never be hacked, making certain that all the latest code updates are promptly applied will go a long way towards protecting your site from hackers. Security is the number one reason that your website needs maintenance.

Resisting Obsolescence

Open source software is constantly improving. That's a really wonderful thing, but it does come at a cost. While eventual obsolescence is inevitable, you can fight it off for years by simply making sure your site always has the latest upgrades applied to your core software and your modules (Drupal) or plugins (WordPress).

Recovery

In the case that something bad happens (either compromise or server/hosting issues) good maintenance will get you back online and back in business faster.

Website maintenance procedures should include:

Monitoring for updates and patches

It’s not enough to log in and check for updates. Compromises happen fast these days and a well-maintained site requires vigilance. Whoever is responsible for maintaining your site should:

  1. Get realtime notifications of, at least, required security updates (there are several ways to do this, by system)

  2. Log in periodically to check the system and look for odd behavior, stray content or anything else that looks amiss

Monitoring for uptime and availability

If your site is down for whatever reason, you want to know about it quickly. Services such as Pingdom monitor your site through web connections and alert you when something is wrong.

Infrastructure

A well-maintained site should exist on a three-server architecture:

  1. Development server
    This is where actual work occurs--both new development and core/module/plugin upgrades.

  2. Staging server
    The staging server must be identical to the production server. Once development work and upgrades are performed on the development server, live data and tested development work are merged here, away from the public eye.

  3. Production server
    The production server is your live website. Only changes that have been verified on the staging server get moved to production.

Caching and content delivery options like CloudFlare can maximize site speed and uptime. If appropriate, developers will help you with a strategy.

Code versioning and management

Website code is managed in a version-controlled repository. This facilitates multiple developers working on the same codebase and ensures that all changes are tracked and any errors are reversible.

Backups

Your web host probably performs some type of backup. In the case that this backup scheme is not robust enough, your developers should design a backup scheme that is more in line with your requirements. Either way, a site should be restored--from backup--at least a couple times a year to validate that its backups are valid and that you can definitely get your site back in the event of a disaster.

With a little help, your beautiful new, super-secure website will have a long and useful life!

Learn about XenoCare maintenance plans.

Why Do Websites Need Maintenance?

Modern open-source web sites need a solid server infrastructure and routine ongoing maintenance to stay secure, available and open for business.

Work with Xeno Media

We know you'll judge us by the company we keep. That's just the way we like it. We would love to hear from you. If you would like to discuss your project, please call us at 630.599.1550 or fill out our Contact Form.

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Oakbrook Terrace, IL 60181
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